Refunds

We want you and your children to be absolutely delighted with every delivery.

If you're not jumping for joy when you open your parcel, we want to know about it!

If we fail to please, get in touch as we offer a 100% money back guarantee. We accept returns within 60 days.

Each delivery is packed carefully but if you ever find anything damaged, simply contact us and we can send a refund or a replacement right away.

Depending on the circumstances, return shipping costs may not be refundable. Please contact us for details before returning anything.