COVID-19

Covid Safe Logo

Dough Tools is an online business based on the Central Coast of NSW. We are still open and supporting our customers during the pandemic.

As the owner, I pack all parcels myself from our home-based warehouse under hygienic conditions. Both adults in our household are now fully vaccinated but if we were ever diagnosed with COVID-19, we would suspend orders from our website.

Orders are dispatched multiple times per week. An Express Post option is available if you need your order as fast as possible, but next day delivery is no longer guaranteed. I kindly ask that you do not choose to use a PO Boxparcel locker or parcel collect address during lockdown if at all possible. If you do, I may need to lodge your parcel inside a post office rather than dispatching it contact-free.

Our orders are usually sent via Australia Post or Sendle and they are doing all they can to continue delivering your parcels. We expect that Australia Post will remain operational throughout the pandemic, but they are experiencing delays due to the volume of parcels, reduction in domestic flights and the social distancing measures in place at Australia Post facilities. Please allow an extra week for your parcel to arrive. We don't require parcels to have a signature on delivery, avoiding contact. International orders may experience more severe delays.

We have many products that will help to support your family during periods of social isolation whether you are looking for fun, sensory exploration or education. Feel free to get in touch if you need any recommendations.

If you have spare flour and salt, you could make your own playdough. If anyone using it is sick, don't let children share and dispose of it afterwards. We sell packs of 15 small tubs of Play-Doh. Just use one or two tubs at a time if you don't want to reuse it. Our plastic playdough tools are easily washable in soapy water. Make sure your children wash their hands properly both before and after using playdough.

Infection Control Training Certificate

I hope that your family stays safe and healthy throughout this pandemic.

Best wishes,

Angela Starling
Dough Tools, Owner